Refund Policy
Refund Policy
At , we strive to provide high-quality fire and safety courses to our users. We understand that sometimes circumstances change, and you may need to request a refund. Please read our refund policy carefully to understand your rights and obligations.
To be eligible for a refund, the following conditions must be met:
- Refund requests must be made within 10 days from the date of purchase.
- You must have completed less than 0-5% of the course content.
- You must provide a valid reason for your refund request.
2. Refund Amount
If your refund request is approved, you will receive 90% of the purchase price of the course. The remaining 10% is retained as a processing fee.
3. Return Amount
If your return request is approved, you will the product return (Course) in 7 Days.
4. Refund Process
To request a refund, please follow these steps:
- Send an email to info@pcfsm.com with the subject line “Refund Request: Fire & Safety Course”.
- Include your full name, email address, order number, and the reason for your refund request.
- Our support team will review your request and respond within 3 business days.
5. Processing Time
Once your refund request is approved, please allow 3 business days for the refund to be processed and credited to your original method of payment. The exact timing may vary depending on your payment provider.
6. Non-Refundable Items
The following items are non-refundable:
- Any course purchased more than 10 days ago.
- Courses where more than 5% of the content has been accessed or completed.
- Bundled courses or special offers unless otherwise stated.
7. Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page and will be effective immediately upon posting. Your continued use of our services after any changes constitute your acceptance of the revised Refund Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Parmanand Fire and safety Enterprises
Email: info@pcfsm.com